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Mon – Fri 8:30 AM – 4:30 PM MST

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The support team will be out of office starting on Tuesday, the 24th of December. We will return on Thursday, the 26th of December, to normal business hours.

Troubleshooting

Articles to help you solve issues

Troubleshoot Connection Issues
If you have issues connecting your OBDLink® Bluetooth adapter to your phone or tablet, try the steps in this article to resolve the problem.  This article ...
Fri, 24 May, 2024 at 9:50 AM
Resolve Bluetooth Connection Issues on Windows 11
If you are having problems connecting your OBDLink® Bluetooth adapter (OBDLink MX+, OBDLink LX) to your computer running Windows 11, this guide is for you. ...
Wed, 15 May, 2024 at 1:22 PM
Understand OBDLink® Bluetooth Adapter LEDs
This article explains what the LEDs mean on the OBDLink® Bluetooth MX+, CX, and LX adapters.  MX+ adapter When you install your MX+ adapter for...
Fri, 22 Mar, 2024 at 7:22 AM
Restore OBDLink® Bluetooth Adapter to Factory Settings
If you have wireless issues connecting your OBDLink® MX+ or OBDLink LX adapter to your phone or tablet, try the steps in this article to resolve the problem...
Tue, 19 Mar, 2024 at 10:39 AM
Restore OBDLink® Wired Adapter to Factory Settings
If you have issues connecting your OBDLink® EX or OBDLink® SX adapter to your Windows PC, try the steps in this article to resolve the problem.  Unplug yo...
Tue, 19 Mar, 2024 at 10:42 AM
Troubleshoot OBDLink® Issues After Using Other OBD Apps
All OBDLink® adapters are guaranteed to work with our free software applications: OBDLink® app (for Android and iOS) and OBDwiz (for Windows), as shown in t...
Mon, 5 Aug, 2024 at 3:01 PM
Create a Debug Log
If you have an issue that you can’t resolve on your own, you can add a post on our OBDLink® Support Forum or submit a support ticket. Either of these option...
Mon, 25 Nov, 2024 at 1:57 PM